Identification data of the person in charge

The person in charge is Biotech and Nutrition Research SL, hereinafter BNR, with CIF B10671444 and address at the Parc Cientific Universitat de Valencia, Calle Catedrático Agustín Escardino 9, 46980 Paterna Valencia. Email: admin@retiprotek.com and telephone +34 650706204.

Right to information on the protection of personal data

BNR, as data controller, in compliance with the Organic Law for the protection of personal data in force (hereinafter LOPD), and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, states in the knowledge of the users and people related to the entity, the policy carried out regarding the treatment of all personal data that is provided to the Treatment Manager in the terms indicated below, both provided through the forms of the web, social networks or other means, both electronic and on paper.

Type of information we collect

We collect information through web forms, social networks, etc., to provide better services to all our users. We generally ask you for personal information, such as your name, NIF, postal address, email address, telephone number to store it in our files.

Data categories: Personal identification data, commercial activity data, transaction and accounting data.

The forms do not store age data or specially protected data such as ideology, union membership, religion, beliefs, racial or ethnic origin, or sexual life, or health.

Purpose

All the data requested will be processed in the BNR files and will be necessary to:

Offer the possibility of registering the products purchased.

Provide the contracted services and meet the requests made by our clients.

Perform customer management, administrative, accounting and tax.

Those other purposes, necessary for the development, compliance and control of the contractual relationship that the client maintains with BNR.

Prior to sending any form, the user is informed to express their consent to the processing of personal data and accept our data protection and privacy policy, what personal data is collected and processed, and its specific purpose, and The user may express their free consent with the option “I accept” the data protection policy and the processing of their personal data.

The data collected through the website will not be used to make automated decisions.

Security

In the processing of personal data, BNR undertakes to guarantee and protect the public liberties and fundamental rights of the natural persons in the files and, especially, their honor and their family and personal privacy, forcing itself in this sense, to carry out the corresponding data processing in accordance with current regulations at all times and to keep the most absolute secrecy in relation to user information.

The personal data subject to treatment will not be used for other purposes that are not included here or, where appropriate, by another document or contract that binds both parties with particular conditions.

Except for the express consent of the users, it will not transfer or communicate data to third parties that are not provided for in the LOPD.

The controller shall take measures to ensure that any person acting under its authority and having access to personal data may only process such data on the instructions of the controller, unless required to do so by Union or Member State law.

BNR informs users that, in accordance with the provisions of the LOPD and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, it has adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent alteration, loss, treatment or unauthorized or illegal access and against accidental destruction or damage, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. Likewise, BNR guarantees the user compliance with the duty of professional secrecy regarding the personal data of users and the duty to keep them.

Conservation time

The identifying personal data is kept as long as the contractual relationship with the client is maintained, the service remains registered and the deletion and cancellation of data has not been expressly requested. The data collected will be deleted when they are no longer necessary or relevant for the purpose for which they were collected or registered. In the event that the data collected is intended to be used for a purpose other than that for which it was collected, the prior consent of the interested parties will be required.

Legitimation

The legislation applied is Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, as well as Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

The legitimacy of the processing of personal data is based on the consent of the user, the contractual relationship with the client or supplier, and the legitimate interest. The user can revoke their consent at any time by exercising their rights through the email address admin@retiprotek.com

You are not obliged to provide us with the data, however, it will be necessary to be able to manage the suggestions or requests that you need to make through the website.

Recipients

Organizations or people directly related to the company, Public Administration with competence in the matter.

It is possible that treatment managers can access the data provided through this web page for the exercise of their maintenance functions.

Right of access

You have the right to have BNR confirm whether or not it is processing your personal data and, if so, the right to know what data it is processing.

Right of rectification

It consists of the possibility that you can modify those data that are inaccurate or incomplete; having to indicate in the rectification request what data you want to be modified.

Opposition right

You can object at any time to our processing of your personal data, except in those cases provided by law. Thus, except in the cases in which it is legally established that you cannot exercise this right (for example, when the legitimizing basis for processing your personal data is the execution of a contract or compliance with a legal obligation on our part) You have the right to object at any time, for reasons related to your particular situation, to the processing of personal data concerning you. In addition, this right may be exercised when the data processing is based on our legitimate interest. In the event that you exercise this right, BNR will stop processing your personal data, unless we prove compelling legitimate reasons for the treatment that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

Right of erasure

This right allows the cancellation of your personal data. Once you exercise this right, your data will not be deleted immediately, but will be kept blocked in such a way that their treatment is prevented, without prejudice to making them available to public administrations, judges and courts, for the attention of possible responsibilities that have arisen, of the treatment during its prescription period. Once that period has been reached, your data will be duly anonymized or deleted.

Right to data portability

You have the right to copy and transfer the data you have provided to us to a data controller other than BNR. It is only possible to exercise this right when the treatment is based on the execution of a contract or on your consent and the treatment is carried out by automated means.

Right to limitation of processing

This right allows you to request us to suspend the processing of your data when:

Dispute the accuracy of the data, while BNR verifies the accuracy.

You have exercised your right to oppose the processing of your data, while verifying whether the legitimate reasons of BNR prevail over yours as the interested party.

Likewise, this right allows you to request BNR to keep your personal data when:

The processing of data is illegal and as an interested party opposes the deletion of your data and instead requests a limitation of its use.

BNR no longer needs your personal data for the purposes of the treatment, but needs them for the formulation, exercise, or defense of claims.

You can exercise your rights by sending your request to the following email address admin@retiprotek.com or by post, by written and signed request, accompanied by a photocopy of your DNI, NIE or Passport, to the address: Parc Cientific Universitat de Valencia, Calle Catedrático Agustín Escardino 9, 46980 Paterna, Valencia.

Likewise, we inform you that, in the event that you consider that BNR has not correctly satisfied the exercise of your rights, you may file a claim with the Spanish Agency for Data Protection (AEPD) domiciled at Calle Jorge Juan nº 6, 28001 Madrid (Madrid ). If you want to know more information on how to request the protection of the AEPD, you can go to its website http://www.aepd.es

Data quality

The data that is communicated through the web or a form will have to be exact and updated, updating the data being the sole responsibility of the users.

Contact and customer service

If you have any questions regarding privacy while using the application, or if you have questions about our practices, please contact us by email at info@retiprotek.com or by calling +34 650 706204.